When you use Lystings to find, buy, rent, or sell your home, get a bond, or connect with a real estate professional, we understand that you’re trusting us with your data. We take this responsibility seriously and work diligently to protect your privacy. This Privacy Notice outlines what personal data we collect, why we use it, who we share it with, and how we protect it, along with the tools you can use to manage your privacy. We periodically update this Notice to reflect new and evolving privacy laws. Please note that this Privacy Notice is not a contract and does not create any legal rights or obligations.
Who We Are:
Lystings offers a comprehensive range of services that cover all stages of your home journey: searching, renting, buying, selling, assistance with connectiong you to financing experts and agents.
We recognize that everyone’s home journey is unique and that choosing the right property is a deeply personal experience. Along with providing extensive information about homes, neighborhoods, market conditions, local real estate professionals, and financing options, we use the information you share with us to deliver our services and help you find your next property. We carefully evaluate how we use data to ensure it adds value for you. On this page, we aim to clarify everything you need to know about your privacy at Lystings. If you have any questions that we haven’t addressed here, please feel free to contact us at support@lystings.co.za.
When we use the terms “Lystings,” “we,” “us,” or “our” in this Privacy Policy, we are referring to Lystings and its affiliated brands.
Our Offerings: When we mention “offerings” or “services,” we are referring to our website, mobile applications, and other services that link to this Privacy Policy and that we provide and manage ourselves.
What is Personal Data?
When we use the term “personal data” in this Privacy Policy, we refer to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household.
Our Collection and Use of Personal Data
The personal data we collect, the way we collect it, and how we use it will depend on how you interact with us and the type of services you use.
Information We Collect As You Use Our Services
Collection of Personal Data
Like most digital platforms, we and our third-party providers automatically collect certain personal data when you visit or interact with our websites, mobile apps, and other online services. This includes your home search history, homes you view, clicks and other interactions on our websites, and the amount of time you spend on various sections of our websites.
In particular, we and our third-party partners may use tracking technologies to automatically collect commercial information, preferences, and internet, network, and device information, including:
- Information about how you access our services, such as the referring and destination websites, visit frequency, email interactions and other actions on our platform.
- Information about how you use the services, including pages visited, links clicked, ads viewed and clicked, location during interactions, and similar actions.
- Information about your device, such as IP address, browser type, internet service provider, platform type, device details (model/manufacturer), operating system, timestamps, and other related data (referred to as “Log Data”).
- Analytics Data, such as activity information on our sites or apps, including forms filled out, and similar data, helping us identify useful features and areas for improvement.
Other Uses of Personal Data
In addition to the uses identified above, we use the personal data we collect to:
- Communicate with you to provide technical or administrative support.
- Comply with legal obligations and other governmental demands
Choices About Your Data
Profile Access and Data Sharing:
You have the ability to view and modify your profile information, such as your username, address, or billing details, and adjust some of your data sharing preferences directly on your account page.
Location and Device Permissions:
You can manage location tracking by adjusting settings in the “Settings” app on your mobile device. When accessing our services via a computer or device, we may still approximate your location based on your IP address. For updating device content access permissions, such as camera access, you can adjust settings in the “Settings” app on your mobile device.
Promotional Messages:
You can opt out of receiving promotional emails from us by following the instructions to “unsubscribe” provided in those communications. We strive to promptly process all unsubscribe requests. Please note that you may still receive essential service-related communications, such as account verification, transactional updates, changes to service features, and technical and security notices.
